Frequently Asked Questions
Everything you need to know about Paymart Suite. Can't find what you're looking for? Contact us for a personalized consultation.
Platform
What is Paymart Suite?
A modular, API-first payment processing platform for licensed financial institutions. Eight core modules: Accounts, Payments, Cards, Loans, FX, Commerce, Open Banking, and Compliance. The platform enables EMIs, banks, and PSPs to operate across European and African markets from a single hub in Cabo Verde.
Who can use Paymart Suite?
Paymart Suite is designed for licensed financial institutions including Electronic Money Institutions (EMIs), Payment Institutions, banks, Payment Service Providers (PSPs), and fintech startups actively applying for a financial license. All users must comply with applicable regulatory requirements in their jurisdiction.
What is the difference between Paymart Suite and traditional core banking software?
Unlike monolithic core banking systems like Temenos or Oracle FLEXCUBE that require 12-18 months to deploy and cost millions, Paymart Suite offers a modular, API-first architecture starting from €2,900/month per module. You can deploy individual modules in 4-6 weeks, scale incrementally, and avoid vendor lock-in. Traditional systems bundle everything together; Paymart Suite lets you pick only what you need — Accounts, Payments, Cards, Loans, FX, Commerce, Open Banking, or Compliance — each with independent APIs and deployment.
Can I start with one module and add more later?
Absolutely. Each module operates independently with its own API. Deploy incrementally — no disruption to existing operations. In practice, most clients start with Accounts and Payments, then add Cards or Compliance once their transaction volume justifies it.
Deployment & Security
How long does it take to deploy Paymart Suite?
A basic deployment with the Accounts and Payments modules can be live within 4-6 weeks. Full suite deployment with all 8 modules typically takes 3-4 months, including integration, testing, and regulatory alignment. Timeline varies based on your existing infrastructure and regulatory requirements.
Is Paymart Suite PCI DSS compliant?
Yes. PCI DSS Level 1 — the highest tier, for organizations processing over 6 million card transactions annually. Our Cards module includes 3D Secure, tokenization, and end-to-end encryption. We maintain annual certification and undergo regular security audits.
What currencies does Paymart Suite support?
Paymart Suite supports multi-currency operations including EUR, CVE (Cabo Verdean Escudo), USD, GBP, and 50+ other currencies through our FX module. All accounts can hold balances in multiple currencies simultaneously with real-time conversion capabilities.
How is data protected?
Bank-grade security: TLS 1.3 in transit, AES-256 at rest, role-based access controls, full audit logging, and regular penetration testing. The Compliance module adds transaction monitoring, sanctions screening, and fraud detection powered by machine learning.
Cabo Verde & Cross-Border
Why is Cabo Verde strategic for payment processing?
Cabo Verde offers a unique position as a payment bridge between Europe and Africa. Its financial regulations are harmonized with EU standards (enabling SEPA access), it sits on major submarine cable routes between continents, and the Bank of Cabo Verde provides a favorable licensing framework for payment institutions serving both European and African corridors.
How does Paymart Suite handle cross-border payments between Europe and Africa?
Paymart Suite processes cross-border payments between Europe and Africa through its integrated Payments and FX modules. Based in Cabo Verde — a strategic bridge between the two continents — the platform supports SEPA transfers for European corridors, SWIFT for international settlements, and local payment rails for African markets. Real-time currency conversion covers 50+ currencies with competitive exchange rates, significantly reducing the cost of cross-border transactions below the G20 benchmarks of 1% for retail and 3% for remittances.
Why is Cabo Verde becoming a fintech hub?
Cabo Verde is emerging as a fintech hub due to its unique position between Europe and Africa. Its financial regulations are harmonized with EU standards, enabling SEPA access and European market entry. The government's digital transformation agenda aims to digitize 60% of public services by 2026. The country sits on major submarine cable routes (ACE, SAT-3/WASC), providing reliable connectivity. The Bank of Cabo Verde offers a favorable licensing framework, and with 16 banks and financial institutions already operating, the local network supports payment institutions serving both continents.
Does Paymart Suite support PAPSS and Pan-African payment systems?
Paymart Suite is designed to integrate with Pan-African payment infrastructure including PAPSS (Pan-African Payment and Settlement System), which enables instant cross-border transfers within Africa in local currencies. Our Open Banking module provides PSD2-compliant APIs for account aggregation and payment initiation, while the Payments module supports multi-rail processing including SEPA, SWIFT, and local African payment schemes.
Myth vs. Reality: Is Cabo Verde too small to be a serious fintech hub?
This is something we get asked a lot, and the answer is nuanced. Cabo Verde isn't trying to be London or Singapore. It's a specialized jurisdiction — one that bridges Europe and Africa, with EU-harmonized regulations, submarine cable connectivity, and a licensing framework that's pragmatic rather than punitive. For payment institutions serving the Lusophone African corridor, it's arguably the best base of operations. Sixteen banks and financial institutions already operate there. The government aims to digitize 60% of public services by 2026. Size isn't the point. Position is.
Compliance & BaaS
What is Banking-as-a-Service (BaaS)?
BaaS is a model where licensed banks provide their banking infrastructure — accounts, payments, cards, compliance — via APIs to fintechs and non-bank businesses. Paymart Suite is a complete BaaS platform that lets financial institutions offer banking services without building infrastructure from scratch. The BaaS market is projected to reach $37.4 billion in 2026 and grow to $386.1 billion by 2036.
What compliance and regulatory features does Paymart Suite include?
The Compliance module covers transaction monitoring, AML screening, KYC verification, sanctions screening (OFAC, EU, UN lists), regulatory reporting for central banks, and AI-powered fraud detection. Honestly, the biggest misconception about compliance tooling is that it's a checkbox exercise. It isn't. The institutions that fail audits aren't the ones with weak technology — they're the ones with weak processes around it. We help with both.
Partnerships
What is the Paymart Partner Programme?
An agency programme for partners who refer clients to Paymart Suite. Partners earn 15-25% of the license fee on perpetual license sales and 15-25% of the subscription fee on SaaS agreements. Cost markups above the standard price are split 50/50 between agent and Paymart.
What types of partnerships are available?
Three types: Implementation Partners (deploy and configure Paymart Suite for clients), Referral Partners (introduce qualified leads and earn commission), and Technology Partners (build complementary integrations and extensions).
What does a typical partner engagement look like?
A typical sales cycle runs 2-4 months from initial contact to signed contract. Deployment takes 4-6 weeks for standard configurations. Partners involved in implementation earn higher margins through cost markup sharing. We provide training, documentation, and co-marketing support throughout.
What do you look for in a partner?
We don't need another reseller. We need partners who can walk into a bank and understand their payment infrastructure needs. Experience in financial services, payments, or banking technology is essential. Direct relationships with target institutions (EMIs, banks, PSPs) are highly valued.
How long does the agent agreement last?
The agreement is concluded for an indefinite period. Either party may terminate with 30 calendar days written notice. The agent retains the right to remuneration for services provided before termination for 1 year after the agreement ends.